Shipping information
Shipping Methods: We offer various shipping options to suit your needs:
- DHL: 2-4 working days
- Deutsche Post: 2-5 working days
Shipping costs: Shipping costs vary depending on destination and shipping method:
- DHL: 4,99 €
- Free standard shipping for orders over €50
Processing time: All orders are processed and shipped within 1-2 business days.
Delivery times: Delivery times depend on the shipping method chosen and the destination. In the event of unexpected delays, we will inform you immediately.
Tracking: As soon as your order has been shipped, you will receive an email with the tracking information. You can track the status of your delivery online at any time.
Ordering information
Ordering process:
- Select product: Browse our range and select the products you want.
- Add to cart: Place the selected items in the shopping cart.
- Proceed to checkout: Click on the shopping cart and proceed to checkout.
- Fill out details: Enter your shipping and payment information.
- Review order: Review all details and confirm your order.
- Complete order: Click on "Complete order" and you will receive an order confirmation by email.
Payment methods: We offer various payment methods to give you maximum flexibility:
- Credit card (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
Order confirmation: After completing your order, you will receive an order confirmation by email containing all the details of your order.
Order status: You can view the status of your order at any time in your customer account. We will also keep you updated by email.
Changes or Cancellations: If you wish to make changes to your order or cancel it, please contact us immediately
Customer support: Our customer service is happy to help you with any questions or concerns:
- Email: contact@ttcham.com
Data protection: Your data is safe with us. We use it exclusively to process your order and do not pass it on to third parties. You can find further information in our data protection declaration.
