Versandinformationen

Shipping Methods: We offer various shipping options to meet your needs:

• DHL: 2–4 business days
• Deutsche Post: 2–5 business day

Shipping Costs: Shipping costs vary depending on the destination and shipping method:

• DHL: €4.99
• Free standard shipping for orders over €60

Processing Time: All orders are processed and shipped within 1–2 business days.

Delivery Times: Delivery times depend on the chosen shipping method and destination. In case of unexpected delays, we will inform you promptly.

Tracking: Once your order has been shipped, you will receive an email with tracking information. You can track the status of your delivery online at any time.

Order Information

Ordering Process:

1. Select product: Browse our range and choose the products you want.
2. Add to cart: Place the selected items in your shopping cart.
3. Proceed to checkout: Click on the cart and go to checkout.
4. Fill in details: Enter your shipping and payment information.
5. Review order: Check all details and confirm your order.
6. Complete order: Click “Complete Order” and you will receive an order confirmation by email.

Payment Methods: We offer various payment options to provide you with maximum flexibility:

• Credit card (Visa, MasterCard, American Express)
• PayPal
• Apple Pay
• Google Pay

Order Confirmation: After completing your order, you will receive an order confirmation email containing all the details of your purchase.

Order Status: You can check the status of your order at any time in your customer account. Additionally, we will keep you updated via email.

Changes or Cancellations: If you want to make changes to or cancel your order, please contact us immediately.

Customer Support: Our customer service team is happy to assist you with any questions or concerns:

• E-Mail: contact@ttcham.com

Privacy: Your data is safe with us. We use it exclusively to process your order and do not share it with third parties. For more information, please see our Privacy Policy.