6er-Pack Slips - Cotton Hekima

Sie können Ihre Bestellung einfach und bequem über unseren Online-Shop aufgeben. Wählen Sie die gewünschten Produkte aus, legen Sie sie in Ihren Warenkorb und folgen Sie den Anweisungen zur Kasse.

Changes or cancellations are possible as long as the order has not yet been shipped. Please contact our customer service as soon as possible.

We accept the following payment methods:

• Credit card (Visa, MasterCard, American Express)
• PayPal
• Instant bank transfer

Yes, your payment is safe with us. Our online store is operated by Shopify, one of the world's leading e-commerce platforms. Shopify uses the latest security standards to protect your payment information.

Shopify security measures:

• SSL encryption: All data transmitted between your browser and our online store is secured by 256-bit SSL encryption. This ensures that your payment information is protected from unauthorized access.
• PCI-DSS Compliance: Shopify is fully PCI-DSS compliant, meaning our payment processes meet the highest security standards of the Payment Card Industry Data Security Standard.
• Encrypted payment information: Your credit card information is encrypted and processed securely when you enter it. We do not store full credit card numbers in our system.
• Reliable payment providers: We work with trusted payment providers such as PayPal, Stripe and leading credit card companies that provide additional layers of security.

Further safety precautions:

• Two-factor authentication: For additional security, you can enable two-factor authentication (2FA) on your account. This further protects your account by requiring a second step of identification.
• Fraud detection: Shopify uses advanced fraud detection algorithms to identify and prevent suspicious transactions.

What you can do:

• Strong passwords: Use a strong password for your account and change it regularly.
• Up-to-date software: Make sure your computer or mobile device and browser are up-to-date and have the latest security updates.

If you have any questions or concerns about the security of your payment, you can contact our customer service:

• Email: contact@ttcham.com

We are happy to answer your questions and ensure you have a safe shopping experience.

How long does shipping take?
The delivery time is usually 1-3 working days within Germany.

How much are the shipping costs?
The shipping costs are displayed in your shopping cart and at checkout. Within Germany we offer free shipping for orders over 50 euros.

Can I track my order?
Yes, once your order has been shipped you will receive a shipping confirmation email with a tracking number.

Returns & Refunds

How can I return items?
If you are not satisfied with your purchase, you can return the items within 14 days of receipt. Please fill out the return form and enclose it in the package. You will find the address for returns on the form.

Who bears the costs for the return shipment?
The customer shall bear the costs of return unless the goods are faulty or do not correspond to the order.

When will I receive my refund?
The refund will be processed within 14 days of receipt of the return. You will receive the refund via the same payment method you used for the original transaction.

We offer a wide range of sizes from S to XXL. For detailed size information, please consult our size chart.

How do I care for my underwear?
To care for your underwear, we recommend that you follow the care instructions on the label. As a rule, the items should be machine washed at 30 degrees and not tumble dried.

You can contact our customer service by email at contact@ttcham.com or via our contact form. Our customer service is available Monday to Saturday, 8:00 am to 6:00 pm

Our underwear is made of high-quality materials such as cotton and partly polyester, which ensure comfort and durability.